Oversight Board Releases Annual Report to Congress The IRS Oversight Board released its 2009 Annual Report to Congress on May 12. The report evaluates the IRS’ performance during fiscal year 2009, describes the strategic challenges facing tax administration, and provides a series of “scorecards” that measure the IRS’ performance during FY2009. As a result, telephone call volume to the IRS remained high, and the level of service on the IRS’ toll-free telephone lines in FY2009 was 70 percent. This service level was a significant improvement over...HTML | PDF (To view or print the PDF content on this page, download the free Adobe® Acrobat® Reader®).

About the IRS Oversight Board

The IRS Oversight Board was created by the IRS Restructuring and Reform Act of 1998 (RRA 98) , which was enacted to improve the IRS so that it may better serve the public and meet the needs of taxpayers.

The Oversight Board is a nine-member independent body charged to oversee the IRS in its administration, management, conduct, direction, and supervision of the execution and application of the internal revenue laws and to provide experience, independence, and stability to the IRS so that it may move forward in a cogent, focused direction.

Seven Board members are appointed by the President of the United States and confirmed by the Senate for five-year terms. These members have professional experience or expertise in key business and tax administration areas. Of the seven, one must be a full-time federal employee or a representative of IRS employees. The Secretary of Treasury and the Commissioner of Internal Revenue are also members of the Board.

This web-site is designed to address questions regarding the Board. We hope you find it helpful, and welcome your comments and suggestions.

IRS Oversight Board • 1500 Pennsylvania Avenue, NW • Washington, DC 20220
Phone: 202-622-2581 • Fax: 202-622-7944
Email: irsob@do.treas.gov